Recent › Forums › Chit chat › Talktalk advice please. › Reply To: Talktalk advice please.
@Dave Op will have advised BT that she is with talk talk currently, I am presuming she will be doing a line transfer, and not setting up an additional line. Op is in contract currently, so contacting BT to stop the planned move until this is rectified may save the OP the huge cancellation fee.
Op is sure she didn’t renew, i was confirming that “auto renewing” ( 18 month rolling) contracts were now illegal for personal customers hence the link, so if she knows she didn’t and they can’t prove otherwise she doesn’t have to worry about if it was auto renewed. For example some contracts used to, and certainly some business ones do, contain a clause whereby you must give 3 months notice prior to the expiry of x date, or the contact will be renewed for a further 18 months. Op doesn’t have to worry that this may have happened to her, which seemed a concern in her op.