I find Hermes good, I think it depends on who your local Hermes couriers are if you are to have good service or not.I have sent over 100 parcels with Hermes and the only time one was delayed was my fault as I changed the address by hand on the label as the next door neighbour to where I was sending it had very similarly named house and it was clearly too much for the operatives in the sorting depot of Hermes to work it out!