I do think they need to be a little better at spending…i was reading an article on wasted time for calls outs (999 ones) and this one lady phones at least 9 times a day, and gets an ambo or first responder cause “one time she may actually need it” shes clearly got some mental issue…so instead of spending £400 for every time they have to go to her, why don’t they put her on the “wolf” list and send a mental health expert to her or have a buddy system so if she calls, they call a neighbour while still on the line and the neighbour checks on her and if she genuinely needs help its sent…just doesn’t make sense to potentially put many people at risk for one lady who is probably just lonely and knows 999..think of other ways to help her rather than just a quick call out to say no your ok you don’t need help.
