November 23, 2017 at 1:56 pm #307
Had one last week and I went along with it for a while as I thought it was legit. However I just had another and hung up on them.
BT said the number is not theirs 021340876890
Last week they waffled on about has my internet been slow etc (well it had) so I fell for it, they asked me to download Team Viewer which is a cosher company as the cctv company use it to remotely access and repair cctv.
He ask me to check my ebay account to cc if any errors or warnings in the history (there were) then he asked me to check emails same thing. I said I cannot spend anymore time on this as I had to go, he then said ” what is more important your work or your safety” With that I hung up.
Well just received another one and this time called BT and Told them and they said it was a scam ( we are with talk talk) but use a BT line. So be warned girls and boys if you get a similar call make a note of the number and call bt as they are looking into it.
You’ve been warnedNovember 23, 2017 at 1:56 pm #308
I work for BT. All BT employees have what we call an EIN number (9 digit number). If you get calls from BT ask the caller for their EIN. If they can’t provide this then they do not work for BT. If they do then you can call any BT number and provide them with the EIN, they can tell you what office that person works in and who their manager is.November 23, 2017 at 1:57 pm #309
I used to work with BT- they would not be the ones to contact you about a problem with your line, you have to contact them (and only if you pay your line rental to them).
If you pay line rental to TalkTalk, it would be them who you would need to speak to about any issues.
Call your banks and let them know- if they accessed your ebay account they may have access to your bank details.November 23, 2017 at 1:57 pm #310
A heads up is always good.
For those that don’t know, never download anything you are asked to, especially from telephone cold callers. These third party access programs can track your activity including password information, and they can ‘take over’ control of your computer. This is another reason computers should never be left on and unattended for hours on end.
If anyone is unsure about having given access scroll through your list of programs, searching for any unknown software.
If a program appears suspicious, enter the full name in a search engine for confirmation. If the program does turn out to be monitoring software, right-click the program, then click “Uninstall” or “Remove.”
BUT, be careful – some programs are essential to the running of your computer so be careful what you delete. Double check first, either with someone who knows about computers or at least by doing a thorough google search.
And change passwords regularly.
Stay safe folks.
Edited to add – and thanks for EIN info LB. I didn’t know about that.
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